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How tkv66 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your sessions secure across devices.

Account data protectedbKash, Nagad, Rocket payment privacyMobile device session securityYour right to access and correctContact us to request deletion
tkv66 How tkv66 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what data we hold on your account, correct inaccurate details, or ask us to remove information we no longer need, our support team handles privacy requests directly. You can reach us through live chat, email or the in-app help centre — we aim to acknowledge every data request and give you a clear next step.

Live Chat Start a chat session from the account dashboard or the help icon at the bottom of any page. Share your registered contact and your data request.
Email Support Send your privacy or data-access request to our support address. Include your account username so we can locate your records without delay.
In-App Help Centre Open the help section inside the tkv66 app or mobile browser, select Privacy and Data, and submit your query through the form provided.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We use SSL encryption across every page and during every payment transaction — whether you are sending via bKash, Nagad or Rocket. Your login is protected by one-time password verification sent to your registered mobile number. Sessions expire automatically after a period of inactivity, reducing exposure if you leave a device unattended. We hold your data only as long as your account is active or as required by the applicable legal obligations in the regions we serve.

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand mobile load behaviour. You can adjust cookie preferences in your browser or app settings at any time.

Payment Data Retention

Transaction records linked to bKash, Nagad and Rocket payments are kept to resolve disputes and meet applicable financial record obligations. We do not retain full wallet credentials after a transaction completes.

Account Access and OTP

Every login triggers an OTP to your registered number. If you receive an OTP you did not request, contact support immediately and we will lock the session from our side.

Data Correction Requests

You can request a correction to any personal detail we hold — name, contact number, linked wallet identifier — by contacting support through live chat or email with your account credentials.

Common Questions About Your Privacy at tkv66

These are the questions we hear most often about how we handle account data, payment records and your rights as someone who uses our platform. If your question is not here, our support team can give you a direct answer.

We collect your name, mobile number, and the contact details you enter at registration. We also log your device type and session activity to keep your account secure across mobile and browser.

We record transaction references and wallet identifiers to match your deposits and withdrawals to your account. We do not store your mobile wallet PIN or full account credentials on our servers.

Yes. Contact our support team via live chat or email with your account username and a deletion request. We will confirm what we can remove and what must be retained under applicable legal obligations.

Send a data-access request through live chat, email or the in-app help centre. Include your registered contact so we can locate your records and respond with a clear summary.

We share data only with payment processors and fraud-screening services where necessary to complete transactions. Those partners are held to the same confidentiality standards we apply internally. We do not sell personal data.

We hold your data while your account is active and for as long as applicable legal obligations in eligible regions require. Once those periods pass, we remove or anonymise the records.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.