Reference

Terms and Conditions for Your tkv66 Account

These terms govern how your tkv66 account works — from opening it and making local payments to how we handle disputes and close accounts.

Account EligibilityPayment Rules: bKash, Nagad, RocketWithdrawal ConditionsAccount Suspension PolicyGoverning Jurisdiction
tkv66 Terms and Conditions for Your tkv66 Account
TERMS QUERIES

Reach Us About Your Account Terms

If something in these terms is unclear, or if a transaction on your account doesn't match what you expected, contact us directly. Our team handles account and payment queries for Bangladesh, including questions about bKash, Nagad, and Rocket transactions, wallet balances, and account access. We aim to respond to terms-related disputes within one working day.

Team online

Live Chat

Open the chat window from your account page for real-time help on terms queries, transaction disputes, or wallet questions.

Email Support

Send detailed account or payment questions to our support address — useful when you need to attach a transaction reference or screenshot.

Help Centre

Our help centre covers common terms questions: account closure steps, withdrawal holds, and payment method rules for bKash, Nagad, and Rocket.

ACCOUNT PROTECTION

How We Handle Your Account and Data

Your account security matters to us, and these terms reflect how we protect it. We use encrypted connections across every account session — whether you are accessing via mobile browser or the full desktop view — and we do not store full payment credentials on our servers. If you believe your account has been accessed without your permission, contact support immediately; we can place a temporary hold while we investigate.

Data Retention

We keep your account records for the period required by applicable regulations. You can request a summary of data we hold by contacting support with your account ID.

Account Security

Every login sends an OTP to your registered mobile number. If you change your number, update it through account settings before your next session to avoid access issues.

Who to Contact

For data access requests or corrections to your account details, email our support team with your registered number and the specific change you need.

Cookie and Session Policy

We use session cookies to keep you logged in across pages and analytics cookies to improve the platform. You can manage cookie preferences from your browser settings at any time.

Common Questions About These Terms

Below are the questions we hear most often from people reading through these terms. If yours is not here, reach out via live chat or email.

Access depends on your local law and whether Bangladesh is in the list of eligible regions at the time you open your account. Check the eligibility section when registering.

If a round is voided or cancelled, the stake is returned to your account wallet. Withdrawal back to bKash follows the standard verification steps set out in these terms.

Contact support by email with your registered mobile number and a request for your account data. We will respond within the period required under applicable data regulations.

We will always notify you at your registered contact before changes take effect. Using your account after the notice period counts as acceptance of the updated terms.

Accounts may be suspended for suspected fraudulent activity, payment disputes, or breach of these terms. We will notify you and explain the next steps before any permanent closure.

The core withdrawal conditions — identity verification, matching the original deposit method — apply equally to Nagad and Rocket. Processing times may vary by provider.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.